Details
Everything you should know before ordering your handcrafted piece
Can I customize my order?
Yes. Most pieces can be tailored to your specifications. Contact us with your vision and we'll work with you to bring it to life. Custom orders may require additional time for completion.
How long until my piece arrives?
Standard orders ship within two to three weeks. Rush options are available upon request. We'll send tracking information once your piece leaves our workshop.
What's your return policy?
We stand behind our work. Items can be returned within thirty days if they arrive damaged or don't meet expectations. Custom pieces are final sales unless there's a defect.
How do I care for epoxy pieces?
Keep epoxy surfaces clean with a soft cloth and mild soap. Avoid harsh chemicals and excessive heat. These pieces are built to last when treated with respect.
Do you ship internationally?
We ship throughout most countries. International orders may take longer and incur additional fees. Check our shipping policy page for specific rates and timelines.